Returns and Exchanges

We are a very small business. To Keep our Prices Low we have an ALL SALES FINAL Policy

If you receive an item that is damaged, it must be reported within 3 business days of delivery. We will note delivery as the day that USPS marks your shipment as delivered. 

We are not responsible for items that are worn and broken. 

Each Item is handpacked by our team. We do not ship out broken items but we do understand that things break in the mail. Please report your damaged items to customerlove@shoplulu.com